Questions, feature requests, bug reports, partnership enquiries — we read every message and reply within 24 hours, Monday to Friday. You are never talking to a bot.
[email protected]We reply within 24 hours on business days.
[email protected]For data access, deletion requests, or GDPR enquiries.
[email protected]For terms, compliance, or abuse reports.
[email protected]To report misuse of the Scoutiv platform.
Mahl Technologies LtdRegistered in Nigeria
Monday through Friday 9:00 AM – 6:00 PM WATWe aim to respond to all messages within 24 hours.
After signing up, go to Email Accounts in your dashboard and choose the account type you want to connect. Scoutiv supports Google, Outlook, and custom SMTP sender accounts.
Yes. You can connect multiple sender accounts as your plan allows and assign them across different workspaces and campaigns.
Every email sent through Scoutiv automatically includes an unsubscribe link in the footer. When a recipient clicks it, they are immediately added to your suppression list and will never receive another email from your account through Scoutiv. This happens automatically — you do not need to configure anything.
Scoutiv enforces unsubscribe compliance and instant suppression automatically on every send. You are responsible for ensuring you have a legitimate basis to email your recipients. Read our full CAN-SPAM and GDPR policies for details.
You can cancel your subscription at any time from your account settings. Your access continues until the end of your billing period. To permanently delete your account and data, email [email protected].