Questions, feature requests, bug reports, partnership enquiries — we read every message and reply within 24 hours, Monday to Friday. You are never talking to a bot.
[email protected]We reply within 24 hours on business days.
Monday through Friday 9:00 AM – 6:00 PM WATWe aim to respond to all messages within 24 hours.
After signing up, go to Email Accounts in your dashboard and choose the account type you want to connect. Scoutiv supports Google, Outlook, and custom SMTP sender accounts.
Yes. You can connect multiple sender accounts as your plan allows and assign them across different workspaces and campaigns.
Enable the unsubscribe option for a campaign to add a recipient-specific footer and one-click headers. When a recipient opts out, they are immediately added to your permanent suppression list and skipped by future campaigns.
Scoutiv provides unsubscribe and suppression controls, but you must enable the controls your campaign requires and ensure you have a lawful basis to contact recipients. Read our full CAN-SPAM and GDPR policies for details.
You can cancel your subscription at any time from your account settings. Your access continues until the end of your billing period. To permanently delete your account and data, email [email protected].